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Below are some of the cookies that we and our partners use on the Fitbit services. The specific cookies we use change over time and may vary from those described below. For more information on why we use cookies and the choices you have, please read our Cookie Use statement.
| Cookie | Name | First or Third Party Cookie | Purpose |
|---|---|---|---|
| Fitbit | basket | First party | Allows you to access the same products in your shopping basket upon returning to fitbit.com. Stores encrypted information about the shopping basket. |
| Fitbit | lcl | First party | Remembers your selected country on fitbit.com and displays website content in the language associated with your selected country. |
| Fitbit | apex__language, apex__country | First party | Remembers your selected language and country in the Fitbit Help Centre. Displays Help Centre content in your selected language. Localises customer support contact details for your selected country. |
| Fitbit | apex__product | First party | Remembers your selected product in the Fitbit Help Centre. Allows you to sort Help Centre content by your chosen product. |
| Cookie | Name | First or Third Party Cookie | Purpose |
|---|---|---|---|
| Fitbit | JSESSIONID | First party | Manages web sessions associated with the same user. |
| Fitbit | LiSESSIONID | First party | Allows your fitbit.com account to seamlessly connect with the Fitbit Community Forums at community.fitbit.com. Enables a “single sign-on” experience across Fitbit domains. |
| Fitbit | rememberMe | First party | Allows you to remain logged in to Fitbit after closing your browser. |
| Cloudflare | __cfduid | First party | Used for security features provided to us by Cloudflare. Allows us to distinguish trusted users from malicious ones. |
| Cookie | Name | First or Third Party Cookie | Purpose |
|---|---|---|---|
| Fitbit | updateSuccess, updateError, errorMessage, saveMessage, saveError | First party | Allows you to receive error and other status messages during your shopping experience on fitbit.com. |
| Fitbit | pagePosition | First party | Enables your likes and dislikes of articles in the Fitbit Help Centre. |
| Fitbit | initUrl | First party | Remembers the URL to which to redirect you after you login successfully. |
| Fitbit | promoOfferResolution | First party | Allows you to redeem special offers. Stores information about the promotional code. |
| Salesforce | liveagent_sid, liveagent_ptid, liveagent_vc, liveagent_oref | First party | Used for our live-chat customer support services provided by Salesforce. |
| Salesforce | oid | Third party | Session cookie containing the organisation ID for Fitbit’s Salesforce instance. |
| Cookie | Name | First or Third Party Cookie | Purpose and Choices |
|---|---|---|---|
| Google Analytics | __utmb, __utmc, __utmz, __utma, _ga, and other Google Analytics cookies | First party | Used for web analytics provided to us by Google Analytics. The cookies distinguish site visitors and store website traffic information, like timestamps for site entry and exit, how visitors reached the site, and the number of times the visitor has been to the site. If you wish to disable Google Analytics on your browser, please visit the Google Analytics Opt-out. |
| Mixpanel | Mp_mixpanel__c, mp_82d19845b298fcc8b8713861c9cf67c0_mixpanel | First party | Used for mobile and web analytics provided to us by Mixpanel. |
| SessionCam | sc.UserId, sc.ASP.NET_SESSIONID | First party | Used for customer experience analytics provided to us by SessionCam. |
| Cookie | Name | First or Third Party Cookie | Purpose and Choices |
|---|---|---|---|
| Google Ads | ID, APISID, SSID, NID, SID, SAPISID, HSID, and other Google advertising cookies | Third party | Used to optimise ads for Fitbit products and show them to people who previously visited our site. Google serves the ads across the web. To opt out of ads on Google that are targeted to your interests, use your Google Ads settings. |
| fr | Third party | Used to customise ads for Fitbit products. Facebook delivers the ads across its services. To opt out of ads on Facebook that are targeted to your interests, use your Facebook settings. |
|
| _pinterest_cm | Third party | Used to tailor ads on Pinterest for Fitbit products. To opt out of ads on Pinterest that are targeted to your interests, use your Pinterest settings. |
