Frequently Asked Questions

Google Assistant

Which Fitbit watches have Google Assistant functionality?

Fitbit Versa 3 and Sense.

How do I set up Google Assistant?

If you are a new user unboxing your device, you can either activate Google Assistant while you set up your device or you can activate Google Assistant at any time after setting up your device by navigating to your device in the Fitbit mobile app and tapping on the Voice Assistant tile.
If you are an existing user who has already activated Sense or Versa 3, first make sure your firmware has been updated to the latest version. Then go navigate to your device in the Fitbit mobile app and activate Google Assistant by tapping on the Voice Assistant tile.

Why don’t I see Google Assistant while I set up my device?

Google Assistant is currently not available in all countries. Please see the available country list at the bottom of this page.

How do I use Google Assistant on my Fitbit watch?

Google Assistant allows you to ask questions and make requests with your voice; you’ll see replies in text format right on your watch. To use Google Assistant on your watch first connect your Google and Fitbit accounts, see this help article.

Do I need a Google account to use Google Assistant on my Fitbit watch?

Yes, you need a Google account to use Google Assistant on Versa 3 or Sense. When setting up Google Assistant on your watch, you will be prompted to sign into your Google account or to create a Google account if you don’t already have one.

Do I need a Google Home or Google device to use the Google Assistant feature on my Fitbit watch?

No, you don’t need a Google Home or Google device. Connect your Google account with your Fitbit watch from the Fitbit app in order to enable Google Assistant. For added functionality, you can set up the Google app on your Android^TM phone—or the Google Assistant app if on an iOS phone—to access a variety of Google Assistant skills to bring more features to your wrist.

Is Google Assistant always listening on my Fitbit watch?

No. The microphone in your watch only turns on when you’re using a feature that requires your voice, such as Google Assistant. The microphone turns off when Google Assistant responds, when you close Google Assistant, or when your watch’s screen turns off.

Do I need to say “Hey Google” or “Ok Google” to use the Google Assistant feature on my Fitbit watch?

No, you don’t need to say “Hey Google” or “Ok Google” to use the Google Assistant feature on your smartwatch. Saying “Hey Google” or “Ok Google” doesn’t activate your voice assistant on your smartwatch—you must activate your voice assistant before the microphone in your smartwatch turns on.

Do I need to have the Google app (on Android) Google Assistant app (on iOS) running on my phone to use Google Assistant?

Yes, the Google app (on Android) or the Google Assistant app (on iOS) must be running in the background to use Google Assistant on your Fitbit watch.

Does Fitbit collect or use my voice data when I use Google Assistant?

No. Fitbit doesn't collect any voice data or audio clips from your watch.

Does my phone need to be nearby to use the feature?

Yes. Because Google Assistant uses a Bluetooth connection with your phone, your Versa 3 or Sense and phone need to be in range in order to process your voice request.

What can I ask Google Assistant on my Versa 3 or Sense?

Use Google Assistant to start and stop an exercise, get quick news, info, and weather, set timers and alarms, control your smart home devices and more—just by using your voice.²

Can Google Assistant on my Fitbit smartwatch control Spotify or Deezer?

The Spotify - Connect & Control app available on Fitbit watches is a separate experience that allows you to connect to compatible Spotify Connect devices and control your music and podcasts directly from your Fitbit device, wherever you go. Learn more about Spotify Connect here.

How do I ask Google Assistant to start an exercise on my Fitbit watch?

To control exercises with Google Assistant, simply open the Google Assistant app on your watch, or press the shortcut button on the side of your watch and say for example:“Start a run”"Start yoga"“Start a workout"

Where can I learn more about Google Assistant on my Fitbit watch?

To learn more, read this help article.

Alexa Built-in

Which Fitbit smartwatches have Alexa Built-in?

Fitbit Versa 2, Versa 3 and Sense.

How do I use Alexa on my Fitbit smartwatch?

Alexa allows you to ask questions and make requests with your voice; Ask Alexa a question, and she answers via text format and with an audio response. The audio response is optional and can turned off. To use Alexa on your smartwatch, first connect your Amazon and Fitbit accounts.^***
To connect your Amazon and Fitbit accounts, see this help article.

What can I ask Alexa on Fitbit smartwatches?

Use Alexa on-the-go to start an exercise, get quick info and weather, set bedtime reminders and alarms, control your smart home devices and more—just by speaking to your watch.^** Alexa exercise skill is available in English, German, Spanish, French, Italian and Japanese.

Do I need an Amazon account to use Alexa on Fitbit smartwatches?

Yes, you need an Amazon account to use Alexa on your Fitbit smartwatch. When setting up Alexa on your watch, you will be prompted to sign into your Amazon account or to create a new Amazon account if you don’t already have one.
To connect your Amazon and Fitbit accounts, see this help article.

Do I need an Amazon Echo or Alexa device to use the Alexa feature on Fitbit smartwatches?

No, you don’t need an Amazon Echo or Alexa device. Connect your Amazon account with your Fitbit watch from the Fitbit app in order to enable Alexa. For added functionality, you can set up the Amazon Alexa app on your phone to access a variety of Alexa skills to bring more features to your wrist.

Is Alexa always listening on my Fitbit smartwatch?

No. The microphone in your watch only turns on when you’re using a feature that requires your voice, such as Alexa. The microphone turns off when Alexa responds, when you close Alexa, or when your screen turns off.

Do I need to say ‘Alexa’ to use the Alexa feature on my Fitbit smartwatch?

No, saying “Alexa” doesn’t activate Alexa on your watch—you must activate Alexa before the microphone in your watch turns on.
To activate Alexa on your watch: If you have set the shortcut button on your watch to Alexa, to wake Alexa, press and hold the side button and say your request; otherwise, open the Alexa app on your watch.

Does my phone need to be nearby to use the feature?

Yes. Because Alexa uses a Bluetooth connection with your phone, your smartwatch and phone need to be in range in order to process your voice request.

Can Alexa tell me about my Fitbit stats?

Yes, enable the Fitbit Skill in the Alexa app to ask your activity for the day, how you slept last night and more.

Can Alexa on my Fitbit smartwatch control Spotify or Deezer?

Yes, but not on the go. You can use Alexa on your smartwatch to control Spotify or Deezer on your Amazon Echo or other compatible devices.
The Spotify - Connect & Control app available on Fitbit watches is a separate experience that allows you to connect to compatible Spotify Connect devices and control your music and podcasts directly from your Fitbit device, wherever you go. Learn more about Spotify Connect here.

How do I ask Alexa to start an exercise on my Fitbit smartwatch?

You can start any of the 20 exercises available on device with Alexa.^* When you want to start an exercise with Alexa, simply open the Alexa app on your watch and ask Alexa one of the below utterances:
•  “Start a run with Fitbit”
•  “Ask Fitbit to start cycling”
•  “Tell Fitbit to start swimming”

Where can I learn more about Alexa on my Fitbit watch?

To learn more, read this help article.